About NPSTracker

NPSTracker is a Net Promoter Score platform that helps businesses gather, track, and analyze customer feedback with ease. We provide a simple yet powerful tool for sending NPS surveys to your clients' customers, collecting responses, and turning that data into actionable insights that drive growth. Whether you are an agency managing multiple clients or a single company looking to understand customer loyalty, NPSTracker gives you the clarity you need.

Our platform is built for service businesses, marketing agencies, consultants, and product teams who want a reliable way to measure customer satisfaction over time. Each client gets a customizable survey with an optional pre-question, a tailored NPS question, and branded email templates — all managed from a clean, centralized dashboard. Administrators can oversee every client, while individual client users get a focused portal showing only their own survey results and respondent breakdowns.

NPSTracker is built and maintained by a team passionate about helping businesses listen to their customers. We believe that feedback should be easy to collect, simple to understand, and genuinely useful. Our mission is to give every organization the tools to turn customer sentiment into lasting relationships and measurable improvement.